Terms of service

OVERVIEW

Welcome to Dog Bust Designs! The terms “we”, “us” and “our” refer to Dog Bust Designs. Dog Bust Designs operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dog Bust Designs is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy:  If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to device type, settings, and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Dog Bust Designs reserves the right to accept or decline your order at its discretion. Your order is not accepted until Dog Bust Designs confirms acceptance. Payment must be received and processed before your order is accepted.

Please review your order carefully before submitting, as Dog Bust Designs may be unable to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided at checkout.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You agree to promptly update your account information so we can complete transactions and contact you as needed.

You represent and warrant that: (i) the payment information you provide is true and complete; (ii) you are authorized to use the payment method; (iii) charges incurred will be honored by your payment provider; (iv) you will pay all charges at posted prices, including taxes and shipping.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping or delivery delays. All delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.

Once products are transferred to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including trademarks, brands, text, images, graphics, product reviews, video, audio, and the design and arrangement thereof—is owned by Dog Bust Designs, its affiliates, or licensors, and protected by intellectual property laws.

You may use the Services for personal, non‑commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material without prior written consent.

Dog Bust Designs’ names, logos, product names, designs, and slogans are trademarks of Dog Bust Designs. Shopify’s trademarks belong to Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third‑party tools which we do not monitor or control. You acknowledge that such tools are provided “as is” and “as available” without warranties or endorsements.

Your use of optional tools is entirely at your own risk. You should ensure you approve the terms provided by the relevant third‑party provider.

Future new features or tools will also be subject to these Terms.

SECTION 8 – THIRD‑PARTY LINKS

The Services may contain links to third‑party websites or materials. We are not responsible for examining or evaluating third‑party content.

You access third‑party websites at your own risk. We are not liable for any harm or damages arising from your use of third‑party websites, products, or services.

Please review third‑party policies before engaging in any transaction.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Dog Bust Designs is powered by Shopify, which enables us to provide the Services. However, all sales and purchases are made directly with Dog Bust Designs.

Shopify is not responsible for any aspect of sales between you and Dog Bust Designs. You expressly release Shopify and its affiliates from all claims arising from your purchases and transactions with Dog Bust Designs.

SECTION 10 – PRIVACY POLICY (Updated)

All personal information we collect through the Services is subject to our Privacy Policy:

Certain personal information may also be subject to Shopify’s Privacy Policy:

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and third parties in other countries.

Review our Privacy Policy for full details on how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit any ideas, suggestions, feedback, reviews, proposals, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.

You represent and warrant that you own or have rights to the Feedback, have disclosed any compensation received, and that your Feedback complies with these Terms.

We may monitor, edit, or remove Feedback at our discretion.

You agree your Feedback will not violate any third‑party rights or contain unlawful, abusive, obscene, or harmful content.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct such errors and update information at any time, including after an order is submitted.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services to:

  • Violate laws or regulations

  • Infringe intellectual property rights

  • Harass, abuse, defame, or harm others

  • Transmit false or misleading information

  • Upload non‑compliant material

  • Send spam or unsolicited messages

  • Impersonate others

  • Interfere with others’ enjoyment of the Services

You also agree not to:

  • Upload viruses or malicious code

  • Reproduce or exploit any part of the Services

  • Collect personal information of others

  • Use robots, spiders, scraping tools, or automated means

  • Circumvent security measures

We may suspend or terminate your account without notice if you violate these Terms.

SECTION 14 – AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision. 14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service. 14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services. 14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate your access to the Services at any time without notice. You remain liable for all amounts due up to the termination date.

Sections that naturally survive termination will continue to apply.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. EXCEPT AS EXPRESSLY STATED BY Dog Bust Designs, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED…

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Dog Bust Designs… BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND…

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Dog Bust Designs, Shopify, and our affiliates… from any losses, damages, liabilities or claims… arising out of (1) your breach of these Terms… (2) your violation of any law… or (3) your access to and use of the Services.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law…

SECTION 20 – WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver… These Terms of Service… constitute the entire agreement and understanding between you and us…

SECTION 21 – ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms are governed by the laws and courts of the jurisdiction where Dog Bust Designs is headquartered. You consent to venue and personal jurisdiction in such courts.

SECTION 23 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 24 – CHANGES TO TERMS OF SERVICE

We may update or replace these Terms at any time by posting changes to our website. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 25 – CONTACT INFORMATION (Updated)

Questions about the Terms of Service should be sent to: dogbustdesigns@outlook.com

Dog Bust Designs 80 Silverdale Close Aldermans Green Coventry CV2 1PY United Kingdom

Phone: 07939 915693